Our vision, mission and promise drive everything we do.
Vision
Great communities where people live well.
Mission
We partner with customers and communities to shape places people are proud to call home.
Promise
We provide homes and services that work for you.
Principles
We're also committed to four important principles:
- Effective services - that works for local people and empower communities
- Impactful partnerships - working well together with customers, communities and partners to increase impact
- Great culture - attracting talented people to work together, learn together and celebrate diversity
- Efficient business - driving progress towards our vision through effective strategies and practices.
Values

Inclusion
We value difference and respect every person

Collaboration
We trust our team family and work together openly

Kindness
We are friendly, wish others well and look out for each other

Customer-focused
We take pride in working with customers and communities

Adaptability
We look for ways to be more efficient and effective in what we do
View our Live Greatwell+ corporate plan to find out about our vision for the years 2025 - 2028.