Coronavirus: What’s happening with repairs?

Last updated: 19th January 2021

Due to low resources and the continuing risk of COVID-19, we are currently focusing on emergency and essential repairs only. Please ensure that you are only booking repairs that are absolutely necessary as all other repairs can be booked at a later time. We have some handy DIY videos that may be able to help with your issue here. We’d like to thank you for your patience and understanding during this time.

 

We know that maintaining your home and dealing with repairs is one of the most important things to you so that’s why we have set out below the latest progress on our current repairs service and when we are likely to open bookings for certain jobs.

 

What repairs are currently open for bookings?

We are currently only taking bookings for absolutely essential repairs and emergencies. This is due to a shortage of staff and materials. If your repair could wait for a little while, or if we can help you fix the problem yourself here, then please do not book your repair until our services are opened wider.

Unfortunately, we cannot tell you exactly what jobs we are and are not doing as we will decide this on a case by case basis.

 

When will we be taking repair requests for other jobs?

We are unable say when we will be taking requests for all repairs again as we will be reviewing this on a regular basis. We will be keeping you updated.

 

Keeping you informed…

We will keep this page updated with any further news on the progress of repairs. We will also be posting updates on our Facebook and Twitter pages.