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Set up your own repayment plan

Over a fifth of our customers have now registered on our portal, allowing them to access their online account at any point of the day or night.

To make it even better, we have added more great features!

Our newest feature allows you to set up your own payment plan on any arrears you may have.

This aspect allows you to put in how much you would like to pay upfront and then work out how much you can pay over a chosen period of time.

How do I set this up?

  1. Log in/Register here
  2. Click on to ‘Your account’
  3. Select ‘Payment plan’
  4. Enter your initial amount

What else can I do on the portal?

We have some get features that have been on the portal for a while from being about to set up your own direct debit, report a repair and change your personal information.

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