Our vision, mission & promise

Our vision, mission and promise drive everything we do.


Great communities where people live well.


We partner with customers and communities to shape places people are proud to call home.


We provide homes and services that work for you.


We’re also committed to four important principles:

  1. Effective services – that works for local people and empower communities
  2. Impactful partnerships – working well together with customers, communities and partners to increase impact
  3. Great culture – attracting talented people to work together, learn together and celebrate diversity
  4. Efficient business – driving progress towards our vision through effective strategies and practices.


You can view our Live Greatwell corporate plan here which explains more about our vision for the years 2022 – 2025.