Why is it important to involve customers in what we do?
How happy are you with how we run our services? What could we do to make you a proud, happy customer, living in a safe and green environment; and how can you help?
We want customers to work with us to help us create this vision of our communities.
We set this out in the 2022-2025 Corporate Plan ‘Live Greatwell’.
We want all our customers to engage with us. We are here to listen and we care!
We have a number of ways for you to find out more and help.
- Customer groups and independent reviews
- Customer surveys
- Neighbourhood walkabouts
- Feedback forms on the website
- Social media pages
- Contract tendering exercises
- Groups looking at services for older people or underrepresented groups in our communities
Look at our ‘how to get involved’ page for more details.
We also hold a TPAS Landlord Accreditation for our work with customers which is an independent review against the National Engagement Standards.