Our Customer Privacy Notices

Our GDPR Privacy Notice provides information about the data we collect, how we use it and who we might share it with. We will collect and use personal data fairly, in accordance with legislation and will always be honest and open with our customers about how we use personal data.

We send information about new lettings to the Ministry of Housing, Communities and Local Government for CORE (COntinuous REcording of Lettings and Sales in Social Housing in England) – this does not identify individuals but provides information for statistical and research purposes on all social housing lettings. 

You can see lots more detail about how our services use your data below:

Download the CORE data sharing agreement here(PDF)

Download the Independent Living and Aids and Adaptations – Service Level Privacy Notice here

Download the Asbestos Survey and Removals – Service Level Privacy Notice

Download the Business Improvement – Service Level Privacy Notice

Download the Customer Investment – Service Level Privacy Notice

Download the Improving Services – Service Level Privacy Notice here

Download the Homeownership – Service Level Privacy Notice here

Download the Customer Services – Service Level Privacy Notice here

Download the Garage Application and Licences – Service Level Privacy Notice here

Download the non-customer Insurance and Health & Safety – Service Level Privacy Notice here

Download the Customer Training and Support – Service Level Privacy Notice here

Download the Involved Customer – Service Level Privacy Notice here

Download the Tenancy Agreements – Service Level Privacy Notice here

Greatwell Homes is registered with the Information Commissioner’s Office (ICO) Registration ref: Z1064242