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Neighbourhood Housing Officer

  • Reference Number: WELNN378254
  • Expiry Date: 20190204120000
  • Location: Wellingborough
  • Salary: £26,500

Greatwell Homes is a provider of affordable housing and support services in the East Midlands. We own and manage around 4,700 homes with a £23 million turnover and our mission is to “work successfully with our customers and communities to provide great services and high quality living environments.” We pride ourselves on being a forward thinking progressive housing association reflective of what is an ever changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow.

Are you an enthusiastic, energetic, experienced housing professional with a proven track record of delivering effective housing management? Could you help us to continue to improve performance and customer focus?

As a member of the housing services team you will be responsible for managing a neighbourhood ‘patch’ and will work as a team to deliver effective neighbourhood management including; void management, lettings, tenancy management, anti-social behaviour and neighbourhood improvement. You will report to the Housing Services Manager.

You will need strong housing management experience and a proven track record of delivering effective and efficient, customer centric housing services.

As a member of the team you will need to be self-confident and able to work off your own initiative. This is a demanding and challenging role so the need to work flexibly, collaboratively and under pressure whilst dealing with competing priorities and delivering results on time are a must.

If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude, you might be just the person we are looking for.

In return you will benefit from 23 days annual leave (rising to 28 days with service), free gym membership and membership of the Social Housing Pension Scheme, with the option of a career average scheme or a defined contribution scheme.