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Support Services Manager

  • Reference Number: WELGC377928
  • Expiry Date: 20190208120000
  • Location: Wellingborough
  • Salary: £39,780.00

Greatwell Homes is a provider of affordable housing and support services in the East Midlands. We own and manage around 4,600 homes with a £22 million turnover and our mission is to work successfully with our customers and communities to provide great services and high quality living environments.

We are a locally based Housing Association in and around Northamptonshire with a commitment to:

Develop a diverse range of new homes to meet local needs.
Work with our customers to provide great homes and value for money services.
Invest in communities where it supports our customers and protects our business

This is an extraordinary period of change and challenge in the housing sector and we need to use all of our creativity and commitment to ensure great, efficient services. Our values underpin the way that we work – Efficient and Effective, One Team, Trust, Respect and Empowered. If you share these values and are interested in making a real difference to people’s lives, we have an opportunity for you.

As Support Services Manager you will report into the Head of Housing and Support Services and will be directly responsible for our support services including our Independent Living schemes, Intensive Management Accommodation (temporary accommodation scheme for homeless housing applicants) and disabled adaptations service.

You will need a strong understanding of supported accommodation within the context of social housing and have an excellent grasp of the current and future challenges faced within this area. In addition you will need to be an innovator who can drive service development and staff engagement with a proven track record of managing and delivering high performing customer focused support services.

You will need to hit the ground running and not be afraid of hard work! You will need to be committed to utilising resources to ensure the best outcomes for our customers and ‘thinking ou