Fences – who owns and maintains them?

The ownership and maintenance of your fences depend entirely on where they are and whether your home backs on to any private walkways or parks. You can find everything you need to know about your fences below.

Fences in back gardens and at the rear of your home

These are our responsibility and we will maintain and/or replace the fences if necessary. If installing a new fence and your home is surrounded by other homes or gardens, we will install a chain-link fence. If you back on to a public pathway or park, we will install a six foot panel fence.

Please note that we will not replace like for like. If you currently have a panel fence and need this replacing for whatever reason, we will replace this with a chain-link fence and not a panel fence (unless backing on to a public pathway or park).

The routine repair time to fences is 90 days, unless deemed an emergency.

Fences in front gardens and in front of your home

In some cases, we won’t repair a front fence – please contact us directly to discuss.

As our customer, you have the option to adopt your front fence allowing you to maintain this yourself. Should you wish not to adopt your front fence we will remove the existing fence, clear the area and dispose of any waste materials.

To adopt your front fence, contact us for a permission request.

If you have a shared gate or fence, this is the responsibility of you and your neighbour.

If you still have questions about your fence, you can contact us here.