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New scheme to help emergency services find medical information issued in independent living homes

A new scheme  will allow our customers living in Independent Living accommodation to store important information in a safe place in case of an emergency.

‘Message in a Bottle’ – which is provided by the Wellingborough & District Lions Club – is designed to encourage customers to keep their basic personal and medical details on a standard form which can be found in a pre-agreed location. It aims to save the Emergency Services valuable time if they need to enter a property in an emergency situation. Not only does it help identify the person, but also their special medication or allergies.

All Emergency Services are aware of the scheme and will know if a ‘Message in a Bottle’ is in the property by the use of a green sticker within the home.

In May, Greatwell Homes staff, the Wellingborough & District Lions Club and some of our Independent Living customers came together to launch the scheme.

Jo Savage, chief executive at Greatwell Homes, said: “It’s great to have this initiative in place to make sure our customers will be able to receive the most efficient care from the Emergency Services in an urgent situation. We’re hoping this will provide peace of mind to our customers, as well as their family and friends”.

Lion Jayne Handcock from Wellingborough & District Lions Club, commented: “We are delighted to welcome Greatwell Homes into the Lions Message in a Bottle scheme and look forward to our partnership in this worthwhile initiative”.

All customers living in our Independent Living accommodation were given the opportunity to have a ‘Message in a Bottle’. All new customers entering the schemes will also be offered the same opportunity.

If you would like more information on this, please speak to your Independent Living Officer or contact us.