Health, Safety and Compliance

Your safety is paramount and it is crucial that you feel your home is safe. Nothing is more important to us, and we want to ensure the safety of those who live with you or visit you.

We are also committed to ensuring that indoor and outdoor areas are safe, and any risks are carefully managed. We are committed to protecting the safety, security and wellbeing of our customers, colleagues, contractors, and visitors. Not just because we must, but because it is the right thing to do as a responsible landlord.

We have a duty to comply with the law, in addition to several standards set out by the Government that are enforced by the Regulator of Social Housing. Wherever we can, Greatwell Homes will always aim to go above and beyond the minimum standards required.

Whilst we continue to provide homes that are decent, warm, and safe places to live, we also have additional responsibilities that must be met in relation to gas, asbestos, fire, electrical, water hygiene and lift safety. What happens in your neighbourhood is also important to us.

Whether it is maintaining open spaces and gardens, ensuring that footpaths are well lit or working with our partners to provide employment and training opportunities, our services must always comply with relevant legislation. The aim of this information is to help you understand our responsibilities and what we are doing to ensure you remain safe in your home and the area in which you live.